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Contact Us

Customer Service at BarlowsGems

Our customer service goal is simple: 

We are committed to providing our customers total satisfaction. Every time. Guaranteed. 

Contact us at or call (602) 571-9287 Any day from 9-6 MST.  Please understand that we do our own mining and we do trade shows, so there may be a delay in getting back to you. 

We promise never to share your information with anybody, except in the course of doing business (the post office or your credit card company).  For more information on our policies and answers to frequently asked questions-please click here Our Policies and FAQs.

Please feel free to drop us a line to share your thoughts on the site, all comments welcomed. Also, let us know if there is something special you need. Although we are unable to offer custom cutting, we are happy to look for new or special materials, and we are always interested in new designs and shapes.